Teaching Responsibility
LJMU Schools involved in Delivery:
Public and Allied Health
Learning Methods
Lecture
Online
Tutorial
Workshop
Module Offerings
4050SWA-APR-CTY
Aims
By the end of the module students will be able to identify and discuss key features of service user participation and strategies to empower and engage service users, their families and communities.
Learning Outcomes
1.
Identify the key features of service user participation and co-production
2.
Identify strategies to empower and engage service users, their families and
communities
3.
Discuss effective strategies for engaging service users in the decision making
process and in promoting choice
Module Content
Outline Syllabus:• Understanding the context of service user's lives
• Empowerment and involvement
• Participation
• Advocacy
• Co-production
• Understanding professional boundaries
• Promoting choice and involving others in decision making processes
• Impact of inequality, power and diversity in relation to engaging with the experiences of others
• Developing positive verbal and non-verbal communication with a variety of service users
• Challenging constructively and managing conflict
• Negotiation
• Collaborative decision marking
• Family Group Conferencing
• Building positive relationships
Module Overview:
By the end of the module students will be able to identify and discuss key features of service user participation and strategies to empower and engage service users, their families and communities.
By the end of the module students will be able to identify and discuss key features of service user participation and strategies to empower and engage service users, their families and communities.
Additional Information:This module is mapped to the following standards for social work education
Apprenticeship Standards
Skills:
Professional values and ethics:
• Ensure professional ethical standards are developed, maintained and promoted
• Be aware of the impact of your own values on practice
• Ensure the highest standard of person centred approach, so that people are treated with dignity and their rights, values and autonomy are respected
• Practise in a non-discriminatory manner
Views of people who use services, carers, their families and communities:
• Hear the views of people who use services, carers, their families and communities, recognise their expertise, and enable their views to have validity and influence
• Promote the best interests of people who use services, carers, their families and communities
• Work with people to enable them to make informed decisions and exercise their rights
Evidence-based decision-making and analysis:
• gather, analyse, critically evaluate and use research information and knowledge in your practice to develop an understanding of the individual’s situation
• make and receive referrals appropriately
• manage and weigh up competing/conflicting values or interests to make reasoned professional judgement
Personal and professional development:
• Work within scope of practice as an autonomous professional
• Maintain high standards of personal and professional conduct
• Work in partnership with others
Safe professional practice and safeguarding:
• Establish and maintain personal and professional boundaries
Communication:
• Communicate in English at the level required by the HCPC
• Communicate your role and purpose sensitively and clearly, using appropriate language and methods
• Communicate in a way which is engaging, respectful, motivating and effective, eve when dealing with conflict or resistance to change
Recording and reporting:
Use of technology:
• Use technology to communicate appropriately
Knowledge:
Professional values and ethics:
• the importance of rights, responsibilities, freedom, authority and use of power
• the importance of maintaining, and the limits of, confidentiality
• that relationships with individuals and their carers should be based on respect, honesty and integrity
• how to develop relationships appropriately
• the impact of different cultures and communities and how this affects social work
Views of people who use services, carers, their families and communities:
• the concepts of participation, advocacy, co-production, and empowerment
• the contribution that peoples’ own resources and strengths can bring to social work
Evidence-based decision-making and analysis
Personal and professional development:
• the impact of injustice, demography, social inequality, policies and other issues which affect the demand for social work services
• the requirements of the relevant professional body
Safe professional practice and safeguarding:
• applicable safeguarding/health and safety legislation, policies and procedure
Communication:
• how communication skills affect the assessment of, and engagement with, individuals and their families/carers
• the range of factors that affect communication e.g. Age, capacity, learning ability and physical ability
Working with others:
• the different social and organisational contexts within which social work operates
Recording and reporting:
• maintain accurate and complete records in accordance with applicable legislation, protocols and guidelines
Use of technology:
• IT data sharing protocols
Social Work England Professional Standards
Standard 1: Promote the rights, strengths and wellbeing of people, families and
communities (1.1, 1.2, 1.3, 1.4, 1.5, 1.7)
Standard 2: Establish and maintain the trust and confidence of people (2.1, 2.4)
Standard 3: Be accountable for the quality of my practice and the decisions I make
(3.1, 3.5, 3.6, 3.10)
Standard 4: Maintain my continuing professional development (4.1, 4.2, 4.6, 4.8)
Standard 5: Act safely, respect
Assessments
Presentation