Teaching Responsibility
LJMU Schools involved in Delivery:
LJMU Partner Taught
Learning Methods
Lecture
Tutorial
Module Offerings
7502YPCM-SEP-PAR
Aims
To investigate the strategic, tactical and operational contexts of operations management and its relationship to market performance
To evaluate the significance of design, location, layout, supply chain management, scheduling and quality for performance in a market
To demonstrate competence in the selection and use of established operations management tools and evaluate results for optimising market advantage
Learning Outcomes
1.
Critically evaluate a range of established operations management techniques and their importance for market performance.
2.
Select and apply data to a range of established operations management models and evaluate the results.
3.
Justify the importance of operations strategies and differentiate from other functional strategies.
4.
Critically evaluate operations processes for customer requirements including quality, delivery and reliability.
Module Content
Outline Syllabus:The scope of operations within the organisation. Goods and services.
The strategic and environmental contexts and the impact of technology.
Queuing theory and systems, and facility layout principles.
The notions of planning and control in a systems framework.
Capacity planning, location strategy, supply chain management.
Long and short term planning and scheduling; stock management; Kanban; JIT.
Quality; TQM and its limitations; QA procedures including sampling, control charts,
SERVQUAL.
Resilience.
Additional Information:The module explores operations management developments and the role of operations strategy through its contribution to overall business strategy and its relationship with marketing strategy.
Established models and their contexts will be discussed with quantitative and qualitative approaches considered.